Why work from anywhere with Sitel?
With 160,000+ people working across the globe — at home, in-center or within a MAXhub hybrid-model — Sitel Group is ready to support your brand’s CX strategy with our Work from Anywhere approach. Across all channels, we seamlessly and securely connect brands with their customers 8+ million times per day in 50+ languages.
How do I view and enroll in Sitel's benefits?
Starting May 1, 2018 you will need to visit www.sitelgroupbenefits.com in order to view and/or enroll in Sitel's benefits. Please be sure to bookmark the new page!
What are the benefits of a self-service portal for agents?
A self-service portal can reduce the amount of traffic to a company’s contact center. This in turn gives agents more freedom and latitude to focus their skills on issues that require empathy, emotional intelligence and creating a human connection.
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Start Here, Grow Here
At Sitel, we empower you to solve problems and help people, while working with some of the top brands in the world. Your voice and opinion are respected – in fact, we encourage it!
A Sitel Journey
Laura started with Sitel ten years ago as a Track Trainee. Today, she’s a Director. This is her story.
What is self service portal?
A self-service portal is hosted on a website and is designed to enable customers to complete a number of tasks themselves; rather than reach out to a contact center.
Why is self service portal important?
A self-service portal can reduce the amount of traffic to a company’s contact center. This in turn gives agents more freedom and latitude to focus their skills on issues that require empathy, emotional intelligence and creating a human connection.
