What is co-Cooper University health care?
Cooper University Health Care is the leading provider of health services, medical education & clinical research in Southern New Jersey & Delaware Valley PA. Cooper University Health Care | Southern NJ & Delaware Valley PA Skip to main content COVID-19 Information
Why choose Cooper Medical Center South Jersey?
With locations throughout South Jersey and on the Main Line, we’re close to you for primary care, specialty care, and urgent care. From the Schuylkill to the Shore, and everywhere in between, you can count on Cooper for all of your family’s health needs.
Why choose Cooper Medical School?
You can count on Cooper, the leading academic health care system in South Jersey affiliated with Cooper Medical School of Rowan University, and its more than 630 physicians practicing in more than 70 specialties for high quality care. Read More
How do I contact Cooper education&research?
Education & Research Employee Portal Remote Login Give to Cooper Jobs/Careers Medical Professionals Newsroom What's Happening FastCommand Physician Referrals and Appointments: 800.8.COOPER(800.826.6737) Contact Us Cooper Education & Research Website
What is Cooper EAP?
Assistance is available 24-hours a day in crisis situations. For example, Cooper EAP can provide immediate telephone counseling when employees are suffering from acute mental illness and need to obtain appropriate medical evaluation and treatment. The EAP can also intervene in cases where employees are suffering from intense reactions to situational stress, mental health problems, or to alcohol/drug abuse. In situations where a traumatic event has occurred on the job (e.g. robbery, accident, death, or suicide), Critical Incident Stress Management (CISM) services are available. These services help employees cope with the event and assist in mitigating any long-term adverse effects.
What is EAP consultation?
Consultation to Supervisory / Managerial Personnel - Consultative services may be requested by supervisors / managerial personnel, or a contact may be initiated by EAP staff when they become aware of morale or other problems that need to be brought to the attention of the client companies' management team. Supervisors are encouraged to consult with EAP staff regarding work-related cases. EAP staff provides assistance to supervisors by reviewing cases, role-playing situations, and making suggestions regarding documentation. The key to these consultations is to train supervisors not to diagnose the cause of the problem, but to learn how to address work performance problems. This service is available to all supervisors / managerial personnel on an unlimited basis.
How many confidential counseling sessions are there for employees?
Confidential Assistance to Employees and Family Members with personal, interpersonal, or work performance problems - Every employee and his/her family members are entitled to five or eight (depending upon the module selected), free, confidential counseling sessions, per type of problem, per year. An employee or an employee's family member can enter the program through a special 24-hour telephone number. Voluntary referrals which encourages employees to make use of the program on their own before problems become more serious. During regular working hours, the phone is monitored by an EAP professional. During non-working hours, calls will be directed to our emergency on-call beeper system. An appointment will then be made with a mental health professional who will evaluate the problem. A treatment plan will be mutually agreed upon and the steps necessary to implement the plan will be discussed. Evening appointments are often available for your employees. Including the initial evaluation, all individuals are allowed five or eight sessions with a qualified mental health professional to help resolve their difficulties. It should be noted that 75% of employees resolve their identified concerns within three visits (Columbia, 1984).
How long is the EAP monitored?
All drug and alcohol cases are monitored for one year following treatment.
What is an EAP counselor?
Our EAP counselor will make a referral to a treatment program within your healthcare network and will act as a case manager during your treatment. The treatment facility will coordinate your aftercare with a program that is in-network for your insurance.
What is EAP benefit?
At some time, everyone encounters a personal problem that may seem overwhelming but can often be resolved with some assistance. Your EAP is designed to help you, and those who are important to you, deal with personal problems. This is a strictly confidential, free, and voluntary benefit that is offered to both you and your immediate family members ...
What is EAP consultation?
Supervisors are encouraged to consult with EAP staff regarding work related cases. EAP staff provides assistance to supervisors by reviewing cases, role playing situations, and making suggestions regarding documentation. Consultative services are available to all management staff on an unlimited basis either telephonically or face-to-face.
What happens if an employee is not able to resolve their issue?
If the employees are not able to resolve their issue jointly, the mediator will listen to the facts and then determine the resolution. In some cases, employees may require EAP sessions for coaching between the initial joint mediation and the follow-up and this is determined on a case-by-case basis.
Is EAP a crisis center?
Fitness-for-duty referrals are made on a case-by-case basis. The EAP is not a crisis center. There is 24-hour a day access to a mental health professional available to determine appropriate actions in an emergent situation.
What is EAP in healthcare?
In general, an EAP is a set of professional services specifically designed to: 1 Improve and/or maintain the productivity and healthy functioning of the workplace; and 2 Address a work organization’s particular business needs through the application of specialized knowledge and expertise about human behavior and mental health.
What is EAP in the workplace?
More specifically, an EAP is a workplace program designed to assist work organizations in addressing productivity issues and "employee clients" in identifying and resolving personal concerns, including health, marital, family, financial, alcohol, drug, legal, emotional, stress, or other personal issues that may affect job performance .
Employee Assistance Program Services
- Our EAP offers a full array of services to help you and your employees when troubles begin to negatively impact work performance. Troubles can range from personal issues outside of the workplace to conflict between co-workers and relationships with management. You can contact the EAP by calling 856.342.2280.
Clinical Services
- Our clinical component offers short-term solution focused counseling, coaching for skill development, mediation for workplace conflict, community resource referrals, substance abuse referral and monitoring, and critical incident stress management services.
Educational Services
- Our educational component offers employee orientations to demystify the EAP, management training to encourage your staff to partner with EAP and use as a consultant with work performance issues.
Administrative Services
- Our administrative component provides you with marketing materials to assist in marketing the EAP internally, utilization reports to identify issues that may require additional assistance from EAP (ie. Stress management) , and policy review and development to assist in incorporating EAP into your policies (i.e. EAP, Drug-free Workplace, Violence in the workplace, etc. Statistical Infor…